Refund

​Thank you for shopping at ANESI SCANDINAVIA. We strive to provide you with the best products and services. In the event that you are not entirely satisfied with your purchase, we offer a refund policy that allows you to receive a refund of 50% of the funds in the form of money and the remaining 50% in the form of a gift card. Please review the following terms and conditions:

1. Eligibility:

• To be eligible for a refund, you must request it within 30 days from the date of purchase.
• Refund Process:

• To initiate a refund, please contact our customer support team at support@threefmediagroup.com
• Provide your order details, including the order number, product(s) purchased, and reason for the refund request.
• Our customer support team will review your request and provide further instructions within 2 business days.
• If your refund request is approved, you will receive 50% of the funds in the original payment method used for the purchase.
• The remaining 50% of the funds will be issued to you in the form of a gift card, which can be used for future purchases on our website.
• Return Shipping:

• If the return of the item(s) is required, you will be responsible for the return shipping costs, unless the product is defective or the return is due to an error on our part.
• We recommend using a trackable shipping service to ensure that the returned item(s) reach us safely.
• Upon receiving the returned item(s), we will inspect them for any damage or signs of use before processing the refund.
• Gift Card Usage:

• The gift card portion of your refund can be used on any future purchase from our store.
• The gift card will have a unique code associated with it, which can be entered during the checkout process to apply the credit.
• The gift card is non-transferable and cannot be redeemed for cash.
• Any unused balance on the gift card will be stored in our system for future use and will not expire.
• Exceptions:

• Some products may have specific refund policies or may be non-refundable. This information will be clearly stated on the product page.
• Perishable goods, such as food items, cannot be returned or refunded for safety and hygiene reasons.
• Changes to the Refund Policy:

• We reserve the right to modify or update this refund policy at any time.
• Any changes to the policy will be effective immediately upon posting the revised version on our website.
• It is your responsibility to review the refund policy periodically to stay informed about any updates.

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team. We are here to help you.

Note: This refund policy is for informational purposes only and does not constitute a legally binding contract. The terms and conditions may vary depending on your jurisdiction and any applicable laws or regulations. It is advisable to consult with a legal professional to ensure compliance with local laws.

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To obtain a Return Merchandise Number (RMN), contact us:

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• By email: support@threefmediagroup.com

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Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

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Bryggargatan 2, 111 21, STOCKHOLM, SWEDEN